Feedback and Requests

Found a bug in Room 3D? Have an idea that would make it better? Want an asset pack we don't have yet? Tell us. We read every message.

What to send

Pick the kind that fits. A few clear sentences help more than a long story.

🐞 Bug

Something doesn't work as it should. Say what you did, what happened, and what you expected. Steps to make it happen again help us fix it fast.

💡 Feature idea

Something you wish Room 3D could do. Tell us what you're trying to make, and how the idea would help with it.

📦 Asset pack request

Models, effects, sounds or fonts you'd like to see. Say the theme or style (say, pirate ships or a haunted school) and what should be in it.

In Room 3D you can send the same thing from Help › Send Feedback or Request… (Alt+Cmd/Ctrl+F). It can attach your Room 3D version and computer details, which helps a lot with bugs. Not using Room 3D yet? Start the 30-day free trial.

Send it to us

No account needed. If you're signed in, your email is filled in for you.

What kind of message is it?

We use your email only to reply about this message. See our Privacy Policy. Please don't send passwords or licence keys.

Most requested and planned

The ideas and packs people ask for most, and what we're working on. We pick them from what you send, so the more people ask for something, the more likely it lands here.

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Planned we're going to make it. Thinking about it lots of people want it, and we're looking at it. Done it's out: update Room 3D to get it.

Good to know

Will you answer me?

We read everything, but we can't always reply. If you left your email, we may write back with a question or to say it's fixed.

Can I vote for an idea?

Not yet. Send the idea anyway, even if it's already on the list: each message counts as a vote when we decide what's next.

I need help right now.

Try Room 3D's own help (F1), the user guide and the manual. For problems with a purchase or your licence, see Support or email hello@guidrygames.com.